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Job Title: Trainee Electrical Design Engineer – Antrim
Department: Sales
Reporting To: Sales Manager
Purpose: This entry-level role provides an excellent opportunity for an individual seeking to develop a career in technical sales. The Trainee Internal Technical Sales Executive will support the Sales Team in delivering exceptional customer service, preparing quotations, processing orders and developing technical product knowledge. Through structured training and mentoring, the successful candidate will gain the skills and experience required to progress within a technical sales environment.

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Company Background

Pneutrol International Limited is one of the leading suppliers of process control, automation and pneumatic equipment throughout the UK and Ireland. Established in 1976, the company has developed an extensive portfolio of products and services serving a wide range of industries, including concrete production, manufacturing, food and beverage, pharmaceutical, water treatment, and oil and gas sectors.

We are seeking talented students who want to put their knowledge into practice, and join a world class workforce which includes renowned pioneers in their fields.

Responsibilities

• Support the Sales Team in responding to customer enquiries by telephone, email and other communication channels.
• Assist in preparing customer quotations and sales proposals.
• Learn company products, systems and applications to provide accurate customer information.
• Process customer orders and maintain accurate sales records.
• Develop relationships with customers through professional and timely communication.
• Assist in following up quotations and identifying sales opportunities.
• Support stock enquiries and liaise with Stores personnel regarding product availability.
• Maintain customer information and sales records within company systems.
• Assist with the coordination of deliveries and customer order requirements.
• Participate in product training and continuous professional development activities.
• Support the achievement of departmental sales targets and objectives.
• Adhere to Company policies and procedures, including Health & Safety requirements.
• Undertake any other reasonable duties commensurate with the role as directed by Management.

Skills

• Excellent communication and interpersonal skills.
• Positive and professional telephone manner.
• Good organisational and administrative abilities.
• Strong attention to detail.
• Basic IT skills, including Microsoft Office applications.
• Willingness to learn technical products and solutions.
• Ability to work effectively as part of a team.
• Good problem-solving skills.
• Customer-focused approach.

Knowledge

Essential

• Basic understanding of customer service principles.
• Good working knowledge of Microsoft Office applications, including Word, Excel and Outlook.

Desirable

• Awareness of sales processes and customer relationship management.
• Knowledge or interest in engineering, pneumatics, electrical products or industrial equipment.
• Understanding of quotation and order processing procedures.

Personal Attributes

• Enthusiastic and motivated to learn.
• Professional and dependable.
• Positive attitude and willingness to take initiative.
• Friendly and approachable manner.
• Strong work ethic.
• Adaptable and flexible.
• Team-oriented with a collaborative approach.
• Committed to delivering excellent customer service.

Experience

Essential

• No previous technical sales experience required.

Desirable

• Previous experience in a customer service, retail, trade counter or administrative environment.
• Experience working with customers either face-to-face, by telephone or email.
• Experience using Microsoft Office applications.

Qualifications

Essential

• Good standard of education including GCSE (or equivalent) Mathematics and English.

Desirable

• Further Education qualification in Business, Sales, Engineering or a related discipline.
• Technical or engineering-related studies.

General

• Based at the Antrim facility.
• Full training will be provided on company products, systems and sales processes.
• Opportunity to progress into a Technical Sales Executive role as knowledge and experience develop.
• The post holder will be expected to support the Company’s commitment to customer service, continuous improvement and operational excellence.
• Occasional attendance at customer sites, supplier training events or trade exhibitions may be required.
• A valid driving licence would be advantageous.

Interested?

Please send your CV and a covering letter telling us what excites you about joining Pneutrol International.